Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
AspenCARE has transformed my life. The staff is incredibly attentive and genuinely cares about each resident’s well-being. I feel safe and supported in this nurturing environment, and I highly recommend it to anyone seeking quality care for their loved ones.
Evan Sawyer
AspenCARE Health Facility
Real Stories, Real Care
What Our Clients Say
Discover how AspenCARE has positively impacted the lives of our residents through heartfelt testimonials and success stories.
Real Stories, Real Care
What Our Clients Say
Discover how AspenCARE has positively impacted the lives of our residents through heartfelt testimonials and success stories.
